Genesys Cloud unfies customer and agent experiences across phone, email, chat, SMS and social channels.
Our Genesys Cloud Rapid Deployment model gets you up and running quickly. Start with voice then iterate with cxlogiq to take advantage of digital channels, self-service bots and more
Integrate Genesys Cloud with your CRM or other line of business applications
We’re not a general IT services provider that ‘does contact centre too’. Nor are we a telco that is limited by rigid product offerings. We’re a team of Solution Architects, Engineers and Software developers that work with our customers to fully understand your requirements, identify the appropriate solution, and provide customisation and integration when needed.
About Us
Our team has led the design, implementation, and support for numerous Genesys Cloud CX customers across New Zealand and Australia from small start-ups, energy gentailers, large agriculture cooperatives and government departments.
Our CX Consultants are contact centre experts. We work with customers to understand how your contact centre ticks. We'll help you identify challenges and opportunities and then plan your migration to Genesys Cloud.
We love showing customers how Genesys Cloud can improve your customer and agent experience. Do you have an interesting use case? Challenge us to develop a proof of concept to show you what we can do.
As a Genesys Cloud reseller we've got your Genesys Cloud subscription sorted.
Our CX Consultants and Solution Architects will work with you to develop your migration plan to Genesys Cloud. Our team have successfully migrated thousands of users from legacy voice services to Microsoft Teams and Genesys Cloud.
We love innovating customer experience with Genesys Cloud CX, and we’re good at it.
As a cxlogiq customer, you’ll have access to our CX Laboratory. This is where we’ll work with you to rapidly prototype ideas that will deliver new or improved ways to engage with colleagues or members of the public without excessive cost or hindrance from BAU processes.
Our proactive support focusses on helping you get the most from your investment in cxlogiq and Genesys Cloud through configuration assistance, roadmap sessions and CX innovation discovery workshops.
Our CX Consultants are contact centre experts. We work with customers to understand how your contact centre ticks. We'll help you identify challenges and opportunities and then plan your migration to Genesys Cloud.
We love showing customers how Genesys Cloud can improve your customer and agent experience. Do you have an interesting use case? Challenge us to develop a proof of concept to show you what we can do.
As a Genesys Cloud reseller we've got your Genesys Cloud subscription sorted.
Our CX Consultants and Solution Architects will work with you to develop your migration plan to Genesys Cloud. Our team have successfully migrated thousands of users from legacy voice services to Microsoft Teams and Genesys Cloud.
We love innovating customer experience with Genesys Cloud CX, and we’re good at it.
As a cxlogiq customer, you’ll have access to our CX Laboratory. This is where we’ll work with you to rapidly prototype ideas that will deliver new or improved ways to engage with colleagues or members of the public without excessive cost or hindrance from BAU processes.
Our proactive support focusses on helping you get the most from your investment in cxlogiq and Genesys Cloud through configuration assistance, roadmap sessions and CX innovation discovery workshops.
We're proud of the work we do. We have a track record of delivering successful projects and pride ourselves on delivering exceptional proactive support to help customers get the more out of their investment in Genesys Cloud. Get in touch to discuss your migration to Genesys Cloud.
CONTACT US
